# Fleety

Aiolum story: https://aiolum.com/story/fleety/ · added 2026-11-06 · updated 2026-11-06

**In short.** Fleety (AI dispatcher for plumbing and HVAC companies, United States): Live with named plumbing and HVAC customers, November 2026. Evidence grade E: no revenue figure was checked. Team: 2 co-founders; team of 4 on the Y Combinator page, November 2026. Launched May 2026; still running.

AI dispatcher for plumbing and HVAC companies · United States · AI-native · team of 2 to 10 · still running · group: Operations, logistics and trades

- Outcome: Live with named plumbing and HVAC customers, November 2026 (evidence grade of the headline number: E; no revenue figure)
- Launch: May 2026; months from launch to the outcome: 6
- Team: 2 co-founders; team of 4 on the Y Combinator page, November 2026
- Outside funding: Funded: Y Combinator (Fall 2026 batch); amount not found in the sources read
- Main factor: Domain knowledge
- Meters, 1 to 4: evidence strength 1, copyable pattern 2, capital needed 2
- Tags: AI-native, Small team, Funded, Running, B2B, Home services

Links:

- Visit usefleety.com: https://usefleety.com/

**The product.** Software that decides which technician of a plumbing or HVAC company goes to which job, and rebuilds the day's schedule when jobs cancel or technicians run late. It works inside the company's field-service software (ServiceTitan, Housecall Pro or Jobber), checks job details before dispatch, and also sells an AI phone agent that answers calls after hours and a tool that answers new leads at once.

**Why it worked.** The founders worked as dispatchers at home-service companies before they built it, and they say dispatch decides how much a shop earns but runs on gut feeling. The software assigns jobs by skill, location, availability and close rate instead of by who is free.

Evidence grades: A = disclosed by a public company, a filing or a payment processor, or verified by one; B = two or more independent reports agree, or a journalist confirmed it; C = a founder claim that no one else verified; D = reported, not verified: one founder claim or a third-party estimate with no second source; E = no revenue figure found, so the headline is a non-money fact and the other facts carry their own grades; calc = computed on this page from graded facts.

## Summary

Fleety is an AI dispatcher, the role in a service company that assigns each booked job to a technician and changes the plan when the day changes. It connects to the shop's field-service management software (FSM software, the system where jobs, technicians and invoices are kept, such as ServiceTitan), reads the job details, and assigns each job to the technician with the right skills, location, free time and close rate (the share of quotes that a technician turns into paid work).

Ben Zhou and Ariyaman Molanorouzi met as students in Montreal and worked as dispatchers at home-service companies before starting Fleety in 2026. The company is in Y Combinator's Fall 2026 batch and posted its launch on 31 October 2026, with a team of 4 people.

No revenue figure was found. The only results are a customer's, stated by the founders: at one plumbing and HVAC company, Fleety makes about 92% of job assignments. This is grade E: the business is real and live, but its own money is not public.

## Pricing

Fleety prices in November 2026: not published (the site offers a demo)

| Plan | Per month, billed yearly (US$) | Per month, billed monthly (US$) | Limit |
|---|---|---|---|
| Custom contract | not published | not published | sold after a demo |

The home page, the terms of service and the Y Combinator pages show no price or plan. Every call to action is "Book a Demo". The home page says the team spends weeks in the customer's shop during setup, which suggests a contract sold after a sales call. No reviewer page with prices was found.

## How much revenue does Fleety make? The numbers, graded

A two-founder dispatch product for plumbing and HVAC shops, live with named customers at its Y Combinator launch, with no published revenue

| Fact | Value | Grade | Note | Sources |
|---|---|---|---|---|
| Status, November 2026 | live, with named customers | C | The home page, read 6 November 2026, shows customer stories with Albert Nahman Plumbing, Heating & Cooling, Ace Plumbing and Apex Plumbing. The launch post adds Panther Services Group. | [3, 2] |
| Founded | 2026 | C | Y Combinator company page. The oldest dated company page found is the terms of service, last updated 3 May 2026. | [1, 5] |
| Team, November 2026 | 4 people, 2 of them co-founders | C | Y Combinator company page lists team size 4, with Ben Zhou as Founder/CEO and Ariyaman Molanorouzi as Founder/CTO. | [1] |
| Funding | Y Combinator, Fall 2026 batch | C | The home page says "Backed by Y Combinator". No amount is stated in the sources read. | [1, 3] |
| Legal entity | ProQueue, Inc. | C | Named as the operator of Fleety in the terms of service and the SMS consent policy. | [4, 5] |
| Result at one customer | about 92% of job assignments made by Fleety; one dispatcher runs more than 30 technicians | C | Founders' launch post, 31 October 2026, about Albert Nahman Plumbing, Heating & Cooling. A customer's outcome, not Fleety's revenue. | [2] |
| Overhead saved at that customer | about US$60,000 a year | C | The founders said in the launch post that the general manager and the operations manager no longer do dispatch. A customer's saving, not Fleety's revenue. | [2] |
| Integrations | ServiceTitan, Housecall Pro and Jobber | C | The home page lists all three. The launch post and the privacy policy describe only the ServiceTitan integration. | [3, 2, 6] |
| Products | Validation, Dispatch, CSR, Speed to Lead, Analytics | C | Home page. CSR is an AI phone agent that "answers 24/7, qualifies each request, and books the visit". | [3] |
| Prices | not published | C | Home page offers "Book a Demo" only. | [3] |
| Time from the oldest dated page to the launch | 6 months | calc | Calculated: May 2026 (terms of service) to November 2026. | [5, 2] |

How to read this table: every value is a statement by the company on its own pages or on its Y Combinator pages, grade C. A "calc" value was computed on this page. No value is grade A or B, and no revenue figure exists.

## When did Fleety launch, and how did it grow? Timeline

From dispatch work at home-service shops to a Y Combinator launch, in about six months of public pages. Each entry carries its grade.

- **Before 2026** (grade C [1]): Ben Zhou runs a roofing company and then founds Timrep, a contractor permitting startup. Ariyaman Molanorouzi runs Ciel PM, which automated property management for more than 3,000 units in Montreal and Toronto.
- **Before Fleety** (grade C [1]): Both founders work as dispatchers at home-service companies and see jobs go to whoever is free, not to the technician most likely to close.
- **3 May 2026** (grade C [5, 4]): ProQueue, Inc. publishes the terms of service and the SMS consent policy for Fleety.
- **Fall 2026** (grade C [1]): Fleety joins Y Combinator's Fall 2026 batch in San Francisco.
- **31 October 2026** (grade C [2]): Launch post on Y Combinator: about 92% of job assignments made by Fleety at one customer, with a customer video from a second company.

## Why did Fleety work?

### Domain knowledge

The founders worked as dispatchers before writing software for dispatchers, and one of them ran a roofing company. They say they found that the right technician can bring a shop US$500,000 a year more than an average one, so the choice of who goes where is about money, not only about drive time.

### Inside the system the shop already uses

Fleety writes its assignments directly onto the ServiceTitan dispatch board, so a shop does not change its software. The dispatcher can approve or change each suggestion.

### Start with one job, then widen

The founders started with dispatch because it touches almost every part of a shop, and then added call answering, lead response and reports around it.

## How it was built

The company has not published its technical stack. These details come from its own pages and are grade C.

- An integration with ServiceTitan through its API, as the privacy policy describes; the home page also names Housecall Pro and Jobber.
- A validation step that checks call transcripts, equipment records and past notes before a job reaches dispatch.
- Appointment text messages, with consent collected by a spoken script during the booking call.
- Weeks of setup on site in each customer's shop, as the home page says.

Sources: [3, 4, 6]

## Who tried this before Fleety, and why did they fail?

Three companies in our database of failed startups tried to organise home services or dispatch with software and failed. The values below are from that database and are not independently verified.

The failed startups come from our database of dead startups, retold here in our own words; Its entries are AI-assisted summaries of public sources, so they carry no evidence grade.

### GetSwift (2015 to 2021; funding US$75M; cause: Legal/Regulatory)

- Promise: Delivery management with route optimization and automated dispatch.
- Why it died: Overstated partnerships and revenue to investors; regulators acted and the company collapsed.
- Record: 

### Pro.com (2014 to 2020; funding US$60.8M; cause: Competition)

- Promise: Home improvement from quote to finished job, with matched contractors.
- Why it died: A people-heavy model that did not scale across local markets, against Angi and Thumbtack.
- Record: 

### Kaodim (2014 to 2022; funding US$17M; cause: Unit Economics)

- Promise: A marketplace that connected homeowners with local service providers in Southeast Asia.
- Why it died: It charged providers for leads that did not become jobs, and providers left.
- Record: 

## What changed

The predecessors tried to own the customer: a marketplace between homeowners and contractors, or a delivery platform that sold itself on partnerships. Fleety sells to the shop and works inside the software that the shop already pays for.

Language models can now read call transcripts and job notes and turn them into structured job details, which is the step that dispatch depends on. That makes a small team able to sell a tool that, in the founders' account, replaces part of a dispatcher's day.

## Can one person copy Fleety now?

**Verdict: Partly. The method, yes; the setup work, not alone.**

The method is open to anyone with trade experience: work in the job first, then build software for the hardest decision in it. The product itself needs an FSM integration and weeks of on-site setup per customer, which is heavy for one person.

1. Work inside the business you want to sell to, in the role you want to automate.
2. Build on top of the software that the industry already uses, not beside it.
3. Keep a person approving the AI's decisions until customers trust it.
4. Publish one customer's measured result, with the customer's name.

**What is still open.** Other trades with technicians and booked visits: electrical, pest control, garage doors, appliance repair.

## What could go wrong for Fleety?

- **What is not verified.** No revenue figure was found. No payment-processor profile, funding amount, filing, press report or founder interview with revenue was found; the Y Combinator pages and the home page give only a customer's results (about 92% of job assignments, about US$60,000 a year of overhead saved, both stated by the founders in the launch post of 31 October 2026). A reader could look for a demo day announcement or a customer interview with figures.
- **AI on the phone, and call data.** The home page sells an AI phone agent (CSR) that answers calls 24/7. None of the pages read say whether callers are told that they are speaking to an AI. The home page says Validation checks call transcripts, while the privacy policy says "we do not collect ... personal communications"; the policy may refer to the shop's own users, but the pages do not explain the difference.
- **Software with a service attached.** The home page says the team spends weeks in each customer's shop and stays "until everything works". The product is software, but setup depends on the founders' time, which limits how fast a team of 4 can add customers.
- **Competition and dependence.** Like Dayjob (AI scheduling for skip-hire trucks) and Tutti (an assistant for tradespeople) on this site, Fleety sells AI scheduling to trades, but it works inside the shop's FSM software, and the launch post and privacy policy describe only the ServiceTitan integration, so changes to that API affect it directly. No page read names the AI model provider it uses.

## Sources

1. Y Combinator company page: Fleety — https://www.ycombinator.com/companies/fleety (grade C). Read in full (the pipeline's download of 6 November 2026, page data). Source for founding year, team size, founders, background, batch and the problem statement.
2. Launch YC, 31 October 2026: Fleety, the AI dispatcher for plumbing and HVAC companies — https://www.ycombinator.com/launches/WhC-fleety-the-ai-dispatcher-for-plumbing-and-hvac-companies (grade C). Read in full. Founders' launch post. Source for how the product works and the customer results.
3. Fleety home page, read 6 November 2026 — https://usefleety.com/ (grade C). Read in full. Source for the products, integrations, named customers, setup work and the absence of prices.
4. Fleety SMS Consent & Opt-In Policy, last updated 3 May 2026 — https://usefleety.com/sms-consent-policy.html (grade C). Read in full. Source for the legal entity and the spoken consent script.
5. Fleety Terms of Service, last updated 3 May 2026 — https://usefleety.com/terms-of-service.html (grade C). Read in full. Source for the legal entity and the oldest dated page.
6. Fleety Privacy Policy — https://usefleety.com/privacy-policy.html (grade C). Read in full. Source for the ServiceTitan integration and the data statements.
7. Database of failed startups, local export — /method/#dead (grade C). Local export. AI-written summaries, not independently verified. Source for the failed predecessors.

Contact: aiolum@livyden.com. Run Fleety? Send corrections or a verified figure to aiolum@livyden.com (subject: Correction: Fleety).