# VetRec

Aiolum story: https://aiolum.com/story/vetrec/ · added 2026-11-12 · updated 2026-11-12

**In short.** VetRec (AI scribe that writes SOAP notes and medical records for veterinarians, United States): Live with paid plans, November 2026. Evidence grade E: no revenue figure was checked. Team: 2 co-founders at the start in 2023; 31 team members on the company's about page and 45 on Y Combinator's page, November 2026. Launched 2023; still running.

AI scribe that writes SOAP notes and medical records for veterinarians · United States · AI-native · started small, grew after funding · still running · group: Clinic and practice admin

- Outcome: Live with paid plans, November 2026 (evidence grade of the headline number: E; no revenue figure)
- Launch: 2023; months from launch to the outcome: 46
- Team: 2 co-founders at the start in 2023; 31 team members on the company's about page and 45 on Y Combinator's page, November 2026
- Outside funding: Backed by Y Combinator (Summer 2023 batch); amount not found
- Main factor: Niche
- Meters, 1 to 4: evidence strength 1, copyable pattern 2, capital needed 2
- Tags: AI-native, Small team, Funded, Running, B2B, Veterinary

Links:

- Visit vetrec.io: https://vetrec.io/

**The product.** Software that listens to a veterinary visit and writes the clinical note. The note follows the SOAP format. The company also sells an AI receptionist for phone, text and chat, and an AI clinical assistant inside the same product.

**Why it worked.** It serves one specific audience, veterinarians, who must write a medical record for every visit. The company's own pages name the SOAP note, the record that a vet writes after each consult, as the job. The founders came from AI work at Microsoft and later built the product for that one profession.

Evidence grades: A = disclosed by a public company, a filing or a payment processor, or verified by one; B = two or more independent reports agree, or a journalist confirmed it; C = a founder claim that no one else verified; D = reported, not verified: one founder claim or a third-party estimate with no second source; E = no revenue figure found, so the headline is a non-money fact and the other facts carry their own grades; calc = computed on this page from graded facts.

## Summary

VetRec is a scribe for veterinarians. A scribe is a tool that records a conversation and turns it into a written record. A SOAP note is a clinical note with four parts: subjective, objective, assessment and plan. The company describes its product as "AI-powered veterinary documentation software that automates SOAP notes, medical records, and practice workflows."

Two co-founders started the company in 2023, and Y Combinator lists it in its Summer 2023 batch. The company's about page now counts 31 team members and says it is backed by Y Combinator. The terms name Neum, Inc. as the operator, and a 2023 copy of neum.ai shows a different product under the Neum name.

No revenue figure was found, so this story has grade E. The pricing page offers a US$150 monthly plan and a US$99 plan billed yearly, with a sign-up link and a 14-day free trial. No source states that a customer has paid.

## Why did VetRec work?

### It serves one specific audience of veterinarians who write SOAP notes

The terms say "The Services are intended solely for professional veterinary applications." The pricing page lists 30+ specialty templates and one-click PIMS transfer. A PIMS is a practice management system, the clinic's record software. The company says it is built for veterinary teams and is not a general scribe.

### Its founders came from AI and data work at Microsoft

The about page says the two founders met in college in 2013 and then each spent seven years on Microsoft's AI and Big Data teams. Y Combinator's page says one founder worked at Circle after Microsoft. The about page says they made several failed attempts and pivots before the veterinary product.

### It added phone, assistant and receptionist products around the scribe

The April 2024 page offered recording, SOAP notes, templates and discharge notes. By November 2026 the plan also lists phone call integration and an AI agent named DAVID. The AI receptionist followed in July 2026, with its own prices.

## How it was built

These details come from the company's own pages, which load their text by script. They are grade C.

- The scribe records a consult on any device with a browser and a microphone. The FAQ says no special equipment is needed.
- The company writes that notes are structured into the SOAP format, and that clinics can use 30+ specialty templates or build their own.
- The product transfers notes to a clinic's PIMS. The plan lists one-click PIMS transfer.
- DAVID is described as an AI clinical assistant for drug calculations, differential diagnoses and toxicology lookups, using the patient's case and records.
- The terms name Stripe for payments. The privacy policy names Clerk and Intercom as partners that set functionality cookies.

Sources: [1, 2, 4, 5, 10]

## Who tried this before VetRec, and why did they fail?

Two companies in our database of failed startups sold software for medical records or billing to health providers. Neither served veterinarians. The values below are from that database and are not independently verified.

The failed startups come from our database of dead startups, retold here in our own words; Its entries are AI-assisted summaries of public sources, so they carry no evidence grade.

### CareLedger (2015 to 2018; funding US$4.5M burned; cause: Competition)

- Promise: A platform that digitized and automated the tracking of patient billing and insurance claims for healthcare providers.
- Why it died: The record says it could not reach scale or connect to major electronic health record systems quickly enough.
- Record: 

### PatientBank (2016 to 2019; funding US$250K burned; cause: Slow adoption)

- Promise: A digital platform where patients could request, store and share their medical records online.
- Why it died: The record says it made strategic mistakes in market penetration and user acquisition in a complex, regulated market.
- Record: 

## What changed

Both records sold to human medicine, where a product had to connect to large record systems and meet strict rules. Each record names market reach as the weak point.

VetRec sells to one profession and says its product transfers notes into the clinic's own record software. Whether this wins customers is not shown by any revenue figure here.

## Can one person copy VetRec now?

**Verdict: Partly. The niche is easy to copy; the proof that clinics pay is not visible.**

A scribe for one profession can start from one document type that every visit produces. Here that document is the SOAP note. This page cannot say how many clinics pay for it.

1. Pick a profession that writes the same record after every visit.
2. Build the record format and templates that the profession already uses.
3. Connect the output to the record software that clinics already run.
4. Publish a price per professional with a free trial.

**What is still open.** Other professions with a note after each visit: physiotherapists, dentists, social workers and farm advisers.

## How much revenue does VetRec make? The numbers, graded

No revenue figure is public. The facts show a start in 2023, a price list with a sign-up path and an earlier company name. They also show a team of 31 to 45 people

| Fact | Value | Grade | Note | Sources |
|---|---|---|---|---|
| Company start | 2023 | C | The company's page data gives "foundingDate":"2023". Y Combinator's company page gives the year 2023 and the batch Summer 2023. | [1, 6] |
| Operating company | Neum, Inc., a Washington corporation | C | The terms say "Neum, Inc., a Washington corporation, that provides the VetRec service". The privacy policy of 22 October 2024 says "Neum, Inc. dba VetRec". | [4, 5] |
| Earlier name | Neum AI, "ETL for LLMs", in August 2023 | C | An archived neum.ai page of 21 August 2023 shows a data pipeline product and a Y Combinator logo. It names no founder and no VetRec. The link to VetRec is only the company name Neum. | [8, 7] |
| Founders | Kevin Cohen (CEO) and David De Matheu (CTO) | C | The company's page data lists both as co-founders. Y Combinator's company page lists both as founders. | [1, 6] |
| Team size, November 2026 | 31 (company); 45 (Y Combinator) | C | The about page shows "31" under "Team members" and lists 32 names. Y Combinator's page gives a team size of 45. The two numbers differ, and the date of the Y Combinator figure is not shown. | [3, 6] |
| Funding | backed by Y Combinator; amount not found | C | The about page says "VetRec is backed by YCombinator". No page read gives a funding amount or another investor. | [3, 6] |
| Scribe plans, November 2026 | US$150 a month, or US$99 a month billed yearly, per vet | C | The pricing page states "All plans include a 14-day free trial". Its Sign Up buttons link to app.vetrec.io/register. The FAQ says monthly plans can be cancelled anytime. | [2] |
| Scribe plans, April 2024 | Veterinarian US$99; Clinic US$299; Hospital custom | C | An archived copy of the home page of 5 April 2024. The Veterinarian plan had 200 sessions a month. The Clinic plan had 750 sessions a month. | [7] |
| Payment processor | Stripe | C | The terms name Stripe: "through our payment processor Stripe". They say the account owner must keep valid payment methods. | [4] |
| AI receptionist | announced 15 July 2026 | C | The company's blog post "VetRec Launches AI Receptionist to Ensure Clinics Never Miss a Call" has the publication date 15 July 2026 in its page data. | [13, 9] |
| Texas A&M case study | 18,767 sessions recorded; 277 active users | C | The company's own case study gives these totals with growth from November 2025 to February 2026. It does not say whether the university pays. | [11] |
| Time from start to the headline | 46 months | calc | Calculated: January 2023, the earliest possible month of a 2023 start, to November 2026. | [1, 2] |

How to read this table. Grade C is a statement by the company or by a page it runs. A grade E story has no dated money figure, so no row here is a revenue number.

## Pricing

VetRec scribe prices from the company's pricing page, read on 12 November 2026 (grade C), US dollars

| Plan | Per month, billed yearly (US$) | Per month, billed monthly (US$) | Limit |
|---|---|---|---|
| Scribe, per vet | 99 | 150 | 1 DVM, unlimited visits; unlimited seats for techs and front desk; 14-day free trial |
| Enterprise |  |  | contact the company; SSO, admin dashboard and custom data agreements |

The page loads its prices by script. They were read from the page's script files. The prices are per vet. The page shows other prices for other regions, for example A$215 a month in Australia. The company prices the AI receptionist separately, at US$299 and US$499 a month on that product's own price page.

## When did VetRec launch, and how did it grow? Timeline

From the start in 2023 to a price list and a team of about 31 people in November 2026. Each entry carries its grade.

- **2023** (grade C [1, 6]): The company's page data and Y Combinator's page give 2023 as the start. Y Combinator lists VetRec in its Summer 2023 batch, in Seattle.
- **21 August 2023** (grade C [8]): An archived neum.ai page shows Neum AI, "ETL for LLMs", with a Y Combinator logo. It names no founder.
- **5 April 2024** (grade C [7]): An archived vetrec.io page shows the scribe with a Veterinarian plan at US$99 and a Clinic plan at US$299. The footer says "Neum,Inc. All Rights Reserved 2024".
- **22 October 2024** (grade C [5]): The privacy policy is last updated and names "Neum, Inc. dba VetRec".
- **15 July 2026** (grade C [13, 9]): The company's blog announces the AI receptionist, which answers calls, texts and chats for clinics.
- **12 November 2026** (grade C [2, 3]): The pricing page lists US$150 a month and US$99 a month billed yearly. The about page counts 31 team members.

## What could go wrong for VetRec?

- **What is not verified.** No revenue figure was found. The sources read were the company's site, its terms and privacy policy, Y Combinator's company page and Internet Archive copies. No payment-processor profile or press piece with a figure was found, and a web search was not available. The pricing page has a sign-up path and the terms name Stripe. No independent source confirms that a customer pays. The Texas A&M case study and a press page about Bond Vet are the company's own pages.
- **Earlier company name and start.** The terms name Neum, Inc. as the operator, and a neum.ai copy of August 2023 shows a data pipeline product. No downloaded page states that Neum AI and VetRec are one business, apart from the name. The about page says the founders made "many failed attempts and multiple pivots". The earliest archive copy of neum.ai is dated 27 June 2023. The start is 2023 on either reading.
- **Phone calls, AI agents and clinical answers.** The terms say the user must obtain consent for recordings of clients. The AI receptionist answers calls, texts and chats and sends "urgent symptoms" to a person. No page read says whether it tells callers that it is an AI. DAVID gives "differential diagnoses" to veterinarians with the line "Always review AI outputs before clinical decisions". No page offered voice cloning. The word "clone" appears in none of the product text in the 50 pages and script files searched. It appears only in program code. The site also offers free access to enrolled veterinary students, to practise clinical notes.
- **Counters, badges, logos and testimonials.** The home page says "Trusted by leading Veterinary Enterprises" and the company claims SOC 2 Type II certification. The report and the logos were not checked. The site also counts "20,000+" veterinary professionals and a "4.9/5 Average Rating", with no source. Its page data shows a rating of 5 from 150 ratings, also with no source. That data holds three reviews under names that are not among the 16 testimonials in its script. No page read ties those three names to a customer, so they are not repeated here. One of the three review sentences stood on the home page of 10 November 2025 six times, with one photo and no name. One of the 16 testimonials is flagged with consent false and a consent override.

## Sources

1. VetRec home page — https://vetrec.io/ (grade C). Read the page data and the script files, 12 November 2026. The page loads its text by script. Source for the description, founding year, founders and feature list.
2. VetRec pricing page — https://vetrec.io/pricing (grade C). Read the script files of the page, 12 November 2026. Source for the plans, the prices, the free trial and the sign-up link.
3. About VetRec — https://vetrec.io/about (grade C). Read the script file of the page, 12 November 2026. Source for the team count, the roster, the founding story and the Y Combinator backing.
4. VetRec terms of service — https://vetrec.io/terms-of-service (grade C). Read the script file of the page, 12 November 2026. Source for Neum, Inc., Stripe, the professional-use clause and the consent clause.
5. VetRec privacy policy — https://vetrec.io/privacy-policy (grade C). Read the script file of the page, 12 November 2026. Last updated 22 October 2024. Source for Neum, Inc. dba VetRec, Clerk and Intercom.
6. Y Combinator company page for VetRec — https://www.ycombinator.com/companies/vetrec (grade C). Read the page data, 12 November 2026. Source for the batch, founding year, team size, location and founders.
7. Internet Archive copy of vetrec.io, 5 April 2024 — https://web.archive.org/web/20240405171147/https://www.vetrec.io/ (grade C). Read in full, 12 November 2026. Source for the 2024 plans and prices and the Neum, Inc. footer.
8. Internet Archive copy of neum.ai, 21 August 2023 — https://web.archive.org/web/20230821121543/https://www.neum.ai/ (grade C). Read in full, 12 November 2026. Shows Neum AI and a Y Combinator logo. It names no founder.
9. VetRec AI receptionist page — https://vetrec.io/platform/ai-receptionist (grade C). Read the script file of the page, 12 November 2026. Source for the receptionist's channels, hand-off rule and prices.
10. VetRec DAVID page — https://vetrec.io/platform/david (grade C). Read the script file of the page, 12 November 2026. Source for the description of the AI clinical assistant.
11. VetRec Texas A&M case study — https://vetrec.io/case-studies/texas-am (grade C). Read the script file of the page, 12 November 2026. The company's own case study with session counts.
12. VetRec testimonials data — https://vetrec.io/assets/testimonials-CyKUR5pZ.js (grade C). Read in full, 12 November 2026. A script file of the home page that holds 16 testimonials with names, titles and dates.
13. VetRec blog: VetRec Launches AI Receptionist — https://vetrec.io/blog/vetrec-launches-ai-receptionist-to-ensure-clinics-never-miss-a-call (grade C). Read the page data, 12 November 2026. The page text loads by script. Source for the publication date of 15 July 2026.
14. VetRec phone calling page — https://vetrec.io/platform/phone-calling (grade C). Read the script file of the page, 12 November 2026. Describes recording, transcribing and summarizing client phone calls.
15. Database of failed startups, local export — /method/#dead (grade C). Record pages read on the website on 12 November 2026. AI-written summaries, not independently verified. Source for the failed predecessors.
16. Internet Archive copy of vetrec.io, 10 November 2025 — https://web.archive.org/web/20251110232708/https://www.vetrec.io/ (grade C). Read in full, 12 November 2026. Shows the earlier home page, where one testimonial sentence stood six times with one photo and no name.

Contact: aiolum@livyden.com. Run VetRec? Send corrections or a verified figure to aiolum@livyden.com (subject: Correction: VetRec).