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Keeping customers · 1 of 183 stories
Paddle Retain
Who uses it, and for what
One row per story. The grade is for the claim that the business uses this tool, not for its revenue.
| Story | What it does there | When | Cost stated | Grade | Source |
|---|---|---|---|---|---|
| PostNitro | Sends emails to customers whose card payments failed, to recover the subscription. | C | Muneeb Awan, PostNitro blog, 21 May 2025: SaaS Free Trial Experiment, Unexpected Lessons |
Grade A: the tool's maker or a payment processor confirms the use. Grade B: an independent report, or the tool is visible in public code. Grade C: the founder or the company says so.
Other tools for the same job
Keeping customers, with the number of stories that use each.