All tools
Keeping customers · 11 of 110 stories
Intercom
A customer support helpdesk: it puts a chat window on a website or app, collects customer messages in one shared inbox, and can answer them with an AI agent.
Price: From US$29 a month for one seat on the Essential plan, billed yearly (read 13 October 2026)
Free plan: free trial only
www.intercom.com
Who uses it, and for what
One row per story. The grade is for the claim that the business uses this tool, not for its revenue.
| Story | What it does there | When | Cost stated | Grade | Source |
|---|---|---|---|---|---|
| Magai | Support chat on the website, visible in the page source. | B | Magai about page in the Wayback Machine, 3 October 2025. Also seen in the home page code on 13 October 2026 | ||
| Castmagic | Support chat widget on the site. | B | Castmagic about page and home page, read 13 October 2026. Also seen in the home page code on 13 October 2026 | ||
| SEObot | Support chat widget on the site and host of the help center at docs.seobotai.com. | B | SEObot home page, read 13 October 2026. Also seen in the home page code on 13 October 2026 | ||
| Screenshot to Code | Support chat with customers; the founder wrote in July 2024 that many of them are not native English speakers. | B | The hosted app's live code, read 14 October 2026 | ||
| EasyGen | Support chat on the 2024 site. | B | EasyGen home page, Wayback Machine copy of 2 November 2024 | ||
| Arcads | Customer support chat, where the founders saw in March 2024 that the product had broken; it also hosts the help center. | C | Founderpath, interview by Nathan Latka recorded 14 November 2025, published 10 December 2025: How Arcads Grew to $10M ARR in 20 Months With AI Video Ads and a Sales Team | ||
| My AskAI | Host help desk: customers install the agent from its app marketplace, and it answers inside the Intercom inbox. | C | Indie Hackers, 10 July 2025, interview by James Fleischmann: Bootstrapping to $40k MRR after his VC-backed startup failed | ||
| Supergrow | Support chat; the founders answered customers on it every day after the lifetime deal and used it for in-app feedback prompts. | C | Deven Bhooshan's blog, 21 April 2025: From Zero to $230K ARR: The Indie Hacker's Playbook | ||
| Lancer | Runs the customer support chat and the help center. | C | Lancer: Privacy policy, read 15 October 2026 | ||
| Notis | Customer support chat. | C | Notis privacy policy, read 15 October 2026 | ||
| Wave AI | Provides the in-app support chat; the founder answers the tickets on his own page through its API. | C | Mixergy, 3 February 2026: The $7 Million Vibe Coded App, Andrew Warner's interview with Josh Mohrer |
Grade A: the tool's maker or a payment processor confirms the use. Grade B: an independent report, or the tool is visible in public code. Grade C: the founder or the company says so.
Used in the same businesses
Other tools in the stories above, with the number of stories that share both.
Other tools for the same job
Keeping customers, with the number of stories that use each.