All tools
Keeping customers · 4 of 110 stories
Featurebase
A customer support and feedback tool: one subscription gives a business a live chat inbox, a help center, a feature request board with votes, and a changelog.
Price: From US$29 per seat a month for the Growth plan, billed yearly, plus US$0.49 for each AI resolution (read 13 October 2026)
Free plan: yes, limited
www.featurebase.app
Who uses it, and for what
One row per story. The grade is for the claim that the business uses this tool, not for its revenue.
| Story | What it does there | When | Cost stated | Grade | Source |
|---|---|---|---|---|---|
| Photo AI | Holds the help articles shown in the site's FAQ and the feedback box. | B | Photo AI product page, read 12 October 2026 | ||
| BoltAI | Hosts the feedback board, the roadmap and the changelog at feedback.boltai.com. | B | BoltAI changelog, 6 October 2025: BoltAI v2 is here | ||
| MagicSlides | Hosts the feedback board and the changelog. | B | MagicSlides pricing page, read 13 October 2026. Also seen in the home page code on 13 October 2026 | ||
| Notis | Collects users' feature requests, linked from the website. | C | A public page outside the story's source list. Also seen in the home page code on 15 October 2026 |
Grade A: the tool's maker or a payment processor confirms the use. Grade B: an independent report, or the tool is visible in public code. Grade C: the founder or the company says so.
Used in the same businesses
Other tools in the stories above, with the number of stories that share both.
Other tools for the same job
Keeping customers, with the number of stories that use each.