TYTEN (formerly Fixo AI): Product, team and how it was built
TYTEN (formerly Fixo AI) (AI back office for facilities management companies, United Kingdom): In production with UK FM clients for 12 months, November 2026. Evidence grade E: no revenue figure was checked. Team: 3 co-founders at registration in November 2024; total headcount not published in November 2026, with 3 roles open. Launched 26 November 2024; still running, revenue growing.Added 7 November 2026
- Outcome
- In production with UK FM clients for 12 months, November 2026Revenue growing
- Evidence
- E no revenue figure was checked
- Launch
- 26 November 2024
- Status
- Still running
- Team
- 3 co-founders at registration in November 2024; total headcount not published in November 2026, with 3 roles open
- Outside funding
- Antler (amount not published), then £750,000 co-led by Fuel Ventures and Concrete Ventures, November 2025
- Main channel
- Cold outreach
What is not verified
No revenue figure was found. This story looked for a payment-processor profile, a founder interview with figures and the filed accounts; Companies House shows accounts made up to 30 November 2025, which this story did not read. Antler's March 2025 phrase 'a potential £1.5M ARR' from six pilots is a projection, not revenue. The company's work-order counts disagree: 37,899 'served' on the home page archived on 15 July 2026, then 157,000 'served' on a job page and '500k+' 'processed' on the home page, both read on 7 November 2026, undated and not audited. The job page's growth of 6.6 times in volume and 5.5 times in revenue since January 2026 has no base figure. A reader could ask for a client reference call or look for the next filed accounts. This story is grade E: the business is real and its product, price and customers are described from public pages, but no revenue figure was checked. Aiolum shows it as an idea worth studying, not as proof that it makes money.
TYTEN, called Fixo until mid-2025, is a London company that sells AI software for facilities management (FM), the trade of keeping buildings working: repairs, planned servicing and safety checks. Its software reads requests that arrive by phone, email or WhatsApp and turns each into a work order, the record of one job, inside the customer's CAFM system (computer-aided facilities management, the scheduling and job database of an FM company). It then handles quotes, engineer bookings, safety papers, job reports and invoices, and gives engineers step-by-step repair guidance on a phone.
Vladimir Pushmin, Sergey Nasonov and Tom Petrides registered the company on 26 November 2024 and built it in Antler's residency programme. Antler wrote on 30 March 2025 that the team had pilots with 6 companies and access to 635 technicians. tech.eu reported on 27 November 2025 that the renamed company had raised £750,000 from Fuel Ventures, Concrete Ventures, Antler and angel investors, and the home page says the product has been live in production since November 2025.
No revenue figure is public, so this is a grade E story: the headline is a status, not money. The company's own pages give usage counts that do not agree with each other; the table below shows each one with its page and date.
How much revenue does TYTEN (formerly Fixo AI) make?
Each row shows the evidence grade and the source numbers from the list at the end of this page. The grades are explained in How Aiolum verifies.
| Fact | Value | Grade | How we know | Sources |
|---|---|---|---|---|
| Company registered | 26 November 2024, as Fixo Technologies Limited | A | Companies House, company 16101444. The register shows the Fixo name until 10 July 2025; the company is now TYTEN Technologies Limited, with software development as its business. | [5] |
| Founders | Vladimir Pushmin (CEO), Sergey Nasonov (CTO), Tom Petrides (CCO) | A | All three were appointed directors on the day of registration, and the register lists each as holding more than 25% but not more than 50% of the shares. A job advert says: 'We're three founders, fully locked in.' | [6, 7, 3, 11] |
| Pilots, March 2025 | 6 companies, with access to 635 technicians | C | Antler's post of 30 March 2025, which names Strand Palace, Nobu Hotel and The Royal Exchange among the buildings. Antler wrote that the pilots 'represent a potential £1.5M ARR'; that is a projection, not revenue. | [3] |
| Outside funding | £750,000, co-led by Fuel Ventures and Concrete Ventures, with Antler and angel investors | C | tech.eu, 27 November 2025. The company's job page says the round closed in December 2025. Antler's own earlier amount is not published in these sources. | [4, 2] |
| Live in production since | November 2025 | C | The home page says 'Live in production since Nov 2025'; the voice agent page gives its counts as an 'aggregate across UK FM clients since November 2025'. | [1, 9] |
| Pricing | per job, by area of work; no amounts published | C | Home page FAQ, read 7 November 2026. | [1] |
| Work orders, company counts | 37,899 served (July 2026); 157,000 served and 500,000+ processed (both read November 2026) | C | 37,899 is on the home page archived on 15 July 2026. 157,000 is on a job page and '500k+ work orders processed' on the home page, both read on 7 November 2026 and neither dated. The job page archived on 15 May 2026 had no count. Not audited. | [12, 2, 1, 13] |
| Growth since January 2026 | volume 6.6 times, revenue 5.5 times | C | Company job page, read 7 November 2026, with no base figure and no date. It also says more than 6,000 field-service contractors are managed for clients. | [2] |
| Named customers | Penguin FM and Sunrise FM | C | Quotes from their directors on the home page. The Penguin FM story (May 2026) reports 40% more help desk capacity over a 90-day ramp with the same headcount. The FAQ also says 'We keep client names private'. | [1, 8] |
| Team, November 2026 | 3 founders; 3 roles open; total headcount not published | C | Careers pages: a forward-deployed engineer, a software engineer and a founding systems architect, all in London. | [11, 2] |
| Time from registration to the headline | 24 months | calc | Calculated: November 2024 to November 2026. | [5, 1] |
How to read this table: grade A values come from the UK company register (Companies House). Grade C values are statements by the company or its investor on their own pages, or a press report of them. An "X" value was computed on this page. No revenue figure or price amount is published.
| Plan | Per month, billed yearly (US$) | Per month, billed monthly (US$) | Limit |
|---|---|---|---|
| Per job, by area | not published | not published | start with one area of work and add more; about four weeks to go live |
The FAQ on the home page answers 'How is TYTEN priced?' with 'Per job, by area. Start with one area and add more.' It says the first area takes four weeks to go live. No amounts are published; the site offers a 30-minute demo, and its calculator estimates a customer's savings, not TYTEN's price.
When did TYTEN (formerly Fixo AI) launch, and how did it grow?
From a technician app in an investor's residency to an AI back office for FM companies, in 24 months. Each entry carries its grade.
- 26 November 2024AVladimir Pushmin, Sergey Nasonov and Tom Petrides register Fixo Technologies Limited in London. [5, 6]
- 30 March 2025CAntler explains why it invested: an app for clearer work orders and step-by-step technician guidance, more than 300 hours of shadowing, and pilots with 6 companies and 635 technicians. [3]
- July 2025AThe company takes the name TYTEN; the register shows the Fixo name until 10 July 2025. [5]
- November 2025CThe product goes live in production. On 27 November tech.eu reports the £750,000 round led by Fuel Ventures and Concrete Ventures. [1, 4]
- May 2026CCustomer story with Penguin FM, also featured in Network6 Magazine: 20 automation modules designed, most of them live. [8]
- November 2026CEight automation areas from request intake to reporting, a voice agent for the help desk line, and three roles open. [1, 9, 2]
Why did TYTEN (formerly Fixo AI) work?
Four causes, in the order they mattered. Each one is a reusable lesson.
Work inside the customer's systems
TYTEN reads and writes the customer's existing CAFM, accounting software and mailboxes, so staff, contractors and clients get no new logins. The home page lists more than a dozen CAFM and field-service systems as live, among them Simpro, BigChange and ServiceTitan.
Start with one area
The company says it charges per job, by area of work, and that a first area goes live in about four weeks. New workflows start in review mode, so the customer's team approves every action until it trusts the system.
Field research before code
The founders shadowed technicians and help desk staff before building: more than 300 hours by March 2025 in Antler's post, more than 600 hours in the company's 2026 job advert.
An industry network for the first customers
Antler wrote that the founders spoke to hundreds of FM companies and that the commercial co-founder's network proved key to the early traction. The first pilots ran in buildings such as Strand Palace, Nobu Hotel and The Royal Exchange.
How it was built
These details come from the company's own pages and job adverts. They are grade C. [11, 10, 1, 9, 2]
- A job advert for a founding systems architect asks for Python (FastAPI, Django), PostgreSQL and cloud work with AWS preferred, plus Docker and Kubernetes; LangChain and LlamaIndex are a bonus.
- The Trust Center lists Amazon Web Services for hosting, storage and key management in the UK or EU, and unnamed 'Enterprise AI providers' for the automated processing, with no model training on customer data.
- Every workflow has its own switch. Safety-critical work always goes to a person, and every decision is logged with its reasoning.
- A voice agent answers the help desk line, raises work orders during the call and calls contractors who have not answered emails.
- Forward-deployed engineers configure the platform for each client; the job page says twenty-five modules are live in production.
- Security controls are described as aligned to ISO 27001, with certification and a SOC 2 examination underway.
Tools named in the sources
Each one opens its page in the Tools tab, with every story that uses it.
Who tried this before TYTEN (formerly Fixo AI), and why did they fail?
Three companies in our database of failed startups tried to run property or repair work with software and failed. The values below are from that database and are not independently verified.
Enzo
The promiseAn operating system for property management: maintenance workflows and vendor coordination for real estate operators.
Why it diedProperty managers resisted changing how they worked, and the unit economics did not hold at scale.
Castle
The promiseOn-demand property management for landlords, with tenant messages, maintenance requests and rent collection run through software.
Why it diedHigh costs and competition from established property managers.
Pro.com
The promiseHome renovations with matched contractors, from cost estimate to project management.
Why it diedA people-heavy model that did not scale in a crowded market that runs on trust.
The failed startups come from our database of 1,749 dead startups, retold here in our own words. Its entries are AI-assisted summaries of public sources, so these cards carry no evidence grade.
What changed
Enzo asked property managers to move their maintenance work into a new system, and the database records that they resisted the change. Castle and Pro.com put people between the customer and the repair, and ran into high costs or a model that did not scale. TYTEN tries to avoid both problems: it works inside the CAFM, mailboxes and accounting software that FM companies already use, and the repetitive work is done by language models, not by extra staff.
What has not changed is the buyer. FM companies run on contracts, safety rules and old systems, and TYTEN still needs forward-deployed engineers and weeks of set-up for each client. Its own pages show the result so far as named customers and usage counts, not as revenue.
Can one person copy TYTEN (formerly Fixo AI) now?
Not alone, and not without the trade.
Three founders with industry experience, an investor's residency, a funding round and hundreds of hours of shadowing technicians stand behind this product. A solo founder can copy the method in a smaller trade: pick one back-office task in one industry, do it inside the software the customer already uses, and charge per job.
Where it is still open: Other trades whose back offices run on email, PDFs and one scheduling system: lift and fire-safety maintenance, cleaning contractors, pest control and building surveyors.
- 1Shadow the people who do the work before you build; write down every chase, form and phone call.
- 2Connect to the customer's existing job system and mailbox instead of asking them to move.
- 3Start each customer on one area, in review mode, and widen the scope as trust grows.
- 4Charge per job done, so the price follows the work the customer would otherwise pay staff for.
What could go wrong for TYTEN (formerly Fixo AI)?
The risks are the mirror image of the causes above.
What is not verified
No revenue figure was found. This story looked for a payment-processor profile, a founder interview with figures and the filed accounts; Companies House shows accounts made up to 30 November 2025, which this story did not read. Antler's March 2025 phrase 'a potential £1.5M ARR' from six pilots is a projection, not revenue. The company's work-order counts disagree: 37,899 'served' on the home page archived on 15 July 2026, then 157,000 'served' on a job page and '500k+' 'processed' on the home page, both read on 7 November 2026, undated and not audited. The job page's growth of 6.6 times in volume and 5.5 times in revenue since January 2026 has no base figure. A reader could ask for a client reference call or look for the next filed accounts.
Competition and model providers
TYTEN sits on top of CAFM systems such as Simpro, BigChange and ServiceTitan, whose makers control the data it reads and could add similar AI themselves. On this site, PaiBox sells AI agents for repair jobs of rental property operators and Tutti a WhatsApp assistant for tradespeople; TYTEN sells to the FM contractors who do that work. The Trust Center names only 'Enterprise AI providers' for the AI processing, so the business depends on model providers it does not name.
Funded, and set up client by client
Antler, Fuel Ventures, Concrete Ventures and angel investors put money in, and the register shows a fourth director appointed on 2 December 2025. Each client is set up by forward-deployed engineers, and the Penguin FM story describes 20 automation modules designed for that one client, so part of the work is configuration per client, not self-serve software.
AI on the phone line
The voice agent answers help desk calls and phones contractors. The company's FAQ, under 'Does the caller know it is an AI?', says 'The agent introduces itself clearly' and hands over to a person when the caller asks or the call needs human judgment, and that it does not guess on safety-critical calls. This story did not hear a call.
Sources
The grade next to each source is the best grade that the source can support. "Read in full" means that the text of the page was downloaded and the numbers were checked in it.
- C TYTEN home page, read 7 November 2026: The AI back office for facilities managementRead in full, including the FAQ. Source for the modules, the integrations, the production date, the work-order count, the pricing model and the customer quotes.
- C TYTEN careers: Forward Deployed Engineer, read 7 November 2026Read in full. Source for the 157,000 work orders, the growth since January 2026, the 600 hours of shadowing, the December 2025 round and the modules in production.
- C Antler, 30 March 2025: Why We Invested in Fixo AI: Streamlining Inefficiencies in Facilities ManagementRead in full. The investor's account: founders' backgrounds, the first product, 300 hours of shadowing and the six pilots.
- C tech.eu, 27 November 2025: Tyten raises £750K to bring AI-powered automation to the global facilities management industryRead in full. A funding report that repeats the company's statements; source for the round, the investors, the rename and the co-founders' roles.
- A Companies House: TYTEN TECHNOLOGIES LIMITED, company 16101444, overviewRead in full. Source for the registration date, the previous name and its end date, the business code and the accounts dates.
- A Companies House: TYTEN TECHNOLOGIES LIMITED, officersRead in full. Source for the three founding directors and the fourth director appointed on 2 December 2025.
- A Companies House: TYTEN TECHNOLOGIES LIMITED, persons with significant controlRead in full. Source for the founders' shareholdings.
- C TYTEN customer story, May 2026: When Technology Becomes Human: how Penguin FM and TYTEN built the UK's first truly AI-enhanced FM helpdeskRead the first half. The company's own account of one client; source for the 40% capacity figure and the 20 modules.
- C TYTEN: AI voice agent, read 7 November 2026Read in full. Source for what the voice agent does and its FAQ on telling callers it is an AI.
- C TYTEN Trust Center, read 7 November 2026Read the sub-processor and data sections. Source for AWS and the unnamed AI providers.
- C TYTEN careers: Founding Systems Architect / Engineer, read 7 November 2026Read in full. Source for 'three founders' and the technical stack asked for.
- C Internet Archive copy of tyten.ai, 15 July 2026Read the counters and the Penguin FM case study. Source for the 37,899 work orders served in July 2026.
- C Internet Archive copy of the Forward Deployed Engineer page, 15 May 2026Read in full. Shows that the work-order count and growth figures were added after May 2026.
- C Database of failed startups, local exportLocal export. AI-written summaries, not independently verified. Source for the failed predecessors.
Run this company? Send corrections or a verified figure to aiolum@livyden.com