Fleety: Product, team and how it was built
Fleety (AI dispatcher for plumbing and HVAC companies, United States): Live with named plumbing and HVAC customers, November 2026. Evidence grade E: no revenue figure was checked. Team: 2 co-founders; team of 4 on the Y Combinator page, November 2026. Launched May 2026; still running.Added 6 November 2026
- Outcome
- Live with named plumbing and HVAC customers, November 2026
- Evidence
- E no revenue figure was checked
- Launch
- May 2026
- Status
- Still running
- Team
- 2 co-founders; team of 4 on the Y Combinator page, November 2026
- Outside funding
- Funded: Y Combinator (Fall 2026 batch); amount not found in the sources read
- Main channel
- Not stated
What is not verified
No revenue figure was found. No payment-processor profile, funding amount, filing, press report or founder interview with revenue was found; the Y Combinator pages and the home page give only a customer's results (about 92% of job assignments, about US$60,000 a year of overhead saved, both stated by the founders in the launch post of 31 October 2026). A reader could look for a demo day announcement or a customer interview with figures. This story is grade E: the business is real and its product, price and customers are described from public pages, but no revenue figure was checked. Aiolum shows it as an idea worth studying, not as proof that it makes money.
Fleety is an AI dispatcher, the role in a service company that assigns each booked job to a technician and changes the plan when the day changes. It connects to the shop's field-service management software (FSM software, the system where jobs, technicians and invoices are kept, such as ServiceTitan), reads the job details, and assigns each job to the technician with the right skills, location, free time and close rate (the share of quotes that a technician turns into paid work).
Ben Zhou and Ariyaman Molanorouzi met as students in Montreal and worked as dispatchers at home-service companies before starting Fleety in 2026. The company is in Y Combinator's Fall 2026 batch and posted its launch on 31 October 2026, with a team of 4 people.
No revenue figure was found. The only results are a customer's, stated by the founders: at one plumbing and HVAC company, Fleety makes about 92% of job assignments. This is grade E: the business is real and live, but its own money is not public.

How much revenue does Fleety make?
Each row shows the evidence grade and the source numbers from the list at the end of this page. The grades are explained in How Aiolum verifies.
| Fact | Value | Grade | How we know | Sources |
|---|---|---|---|---|
| Status, November 2026 | live, with named customers | C | The home page, read 6 November 2026, shows customer stories with Albert Nahman Plumbing, Heating & Cooling, Ace Plumbing and Apex Plumbing. The launch post adds Panther Services Group. | [3, 2] |
| Founded | 2026 | C | Y Combinator company page. The oldest dated company page found is the terms of service, last updated 3 May 2026. | [1, 5] |
| Team, November 2026 | 4 people, 2 of them co-founders | C | Y Combinator company page lists team size 4, with Ben Zhou as Founder/CEO and Ariyaman Molanorouzi as Founder/CTO. | [1] |
| Funding | Y Combinator, Fall 2026 batch | C | The home page says "Backed by Y Combinator". No amount is stated in the sources read. | [1, 3] |
| Legal entity | ProQueue, Inc. | C | Named as the operator of Fleety in the terms of service and the SMS consent policy. | [4, 5] |
| Result at one customer | about 92% of job assignments made by Fleety; one dispatcher runs more than 30 technicians | C | Founders' launch post, 31 October 2026, about Albert Nahman Plumbing, Heating & Cooling. A customer's outcome, not Fleety's revenue. | [2] |
| Overhead saved at that customer | about US$60,000 a year | C | The founders said in the launch post that the general manager and the operations manager no longer do dispatch. A customer's saving, not Fleety's revenue. | [2] |
| Integrations | ServiceTitan, Housecall Pro and Jobber | C | The home page lists all three. The launch post and the privacy policy describe only the ServiceTitan integration. | [3, 2, 6] |
| Products | Validation, Dispatch, CSR, Speed to Lead, Analytics | C | Home page. CSR is an AI phone agent that "answers 24/7, qualifies each request, and books the visit". | [3] |
| Prices | not published | C | Home page offers "Book a Demo" only. | [3] |
| Time from the oldest dated page to the launch | 6 months | calc | Calculated: May 2026 (terms of service) to November 2026. | [5, 2] |
How to read this table: every value is a statement by the company on its own pages or on its Y Combinator pages, grade C. A "calc" value was computed on this page. No value is grade A or B, and no revenue figure exists.
| Plan | Per month, billed yearly (US$) | Per month, billed monthly (US$) | Limit |
|---|---|---|---|
| Custom contract | not published | not published | sold after a demo |
The home page, the terms of service and the Y Combinator pages show no price or plan. Every call to action is "Book a Demo". The home page says the team spends weeks in the customer's shop during setup, which suggests a contract sold after a sales call. No reviewer page with prices was found.
When did Fleety launch, and how did it grow?
From dispatch work at home-service shops to a Y Combinator launch, in about six months of public pages. Each entry carries its grade.
- Before 2026CBen Zhou runs a roofing company and then founds Timrep, a contractor permitting startup. Ariyaman Molanorouzi runs Ciel PM, which automated property management for more than 3,000 units in Montreal and Toronto. [1]
- Before FleetyCBoth founders work as dispatchers at home-service companies and see jobs go to whoever is free, not to the technician most likely to close. [1]
- 3 May 2026CProQueue, Inc. publishes the terms of service and the SMS consent policy for Fleety. [5, 4]
- Fall 2026CFleety joins Y Combinator's Fall 2026 batch in San Francisco. [1]
- 31 October 2026CLaunch post on Y Combinator: about 92% of job assignments made by Fleety at one customer, with a customer video from a second company. [2]
Why did Fleety work?
Four causes, in the order they mattered. Each one is a reusable lesson.
Domain knowledge
The founders worked as dispatchers before writing software for dispatchers, and one of them ran a roofing company. They say they found that the right technician can bring a shop US$500,000 a year more than an average one, so the choice of who goes where is about money, not only about drive time.
Inside the system the shop already uses
Fleety writes its assignments directly onto the ServiceTitan dispatch board, so a shop does not change its software. The dispatcher can approve or change each suggestion.
Start with one job, then widen
The founders started with dispatch because it touches almost every part of a shop, and then added call answering, lead response and reports around it.
How it was built
The company has not published its technical stack. These details come from its own pages and are grade C. [3, 4, 6]
- An integration with ServiceTitan through its API, as the privacy policy describes; the home page also names Housecall Pro and Jobber.
- A validation step that checks call transcripts, equipment records and past notes before a job reaches dispatch.
- Appointment text messages, with consent collected by a spoken script during the booking call.
- Weeks of setup on site in each customer's shop, as the home page says.
Tools named in the sources
Each one opens its page in the Tools tab, with every story that uses it.
Who tried this before Fleety, and why did they fail?
Three companies in our database of failed startups tried to organise home services or dispatch with software and failed. The values below are from that database and are not independently verified.
GetSwift
The promiseDelivery management with route optimization and automated dispatch.
Why it diedOverstated partnerships and revenue to investors; regulators acted and the company collapsed.
Pro.com
The promiseHome improvement from quote to finished job, with matched contractors.
Why it diedA people-heavy model that did not scale across local markets, against Angi and Thumbtack.
Kaodim
The promiseA marketplace that connected homeowners with local service providers in Southeast Asia.
Why it diedIt charged providers for leads that did not become jobs, and providers left.
The failed startups come from our database of 1,749 dead startups, retold here in our own words. Its entries are AI-assisted summaries of public sources, so these cards carry no evidence grade.
What changed
The predecessors tried to own the customer: a marketplace between homeowners and contractors, or a delivery platform that sold itself on partnerships. Fleety sells to the shop and works inside the software that the shop already pays for.
Language models can now read call transcripts and job notes and turn them into structured job details, which is the step that dispatch depends on. That makes a small team able to sell a tool that, in the founders' account, replaces part of a dispatcher's day.
Can one person copy Fleety now?
Partly. The method, yes; the setup work, not alone.
The method is open to anyone with trade experience: work in the job first, then build software for the hardest decision in it. The product itself needs an FSM integration and weeks of on-site setup per customer, which is heavy for one person.
Where it is still open: Other trades with technicians and booked visits: electrical, pest control, garage doors, appliance repair.
- 1Work inside the business you want to sell to, in the role you want to automate.
- 2Build on top of the software that the industry already uses, not beside it.
- 3Keep a person approving the AI's decisions until customers trust it.
- 4Publish one customer's measured result, with the customer's name.
What could go wrong for Fleety?
The risks are the mirror image of the causes above.
What is not verified
No revenue figure was found. No payment-processor profile, funding amount, filing, press report or founder interview with revenue was found; the Y Combinator pages and the home page give only a customer's results (about 92% of job assignments, about US$60,000 a year of overhead saved, both stated by the founders in the launch post of 31 October 2026). A reader could look for a demo day announcement or a customer interview with figures.
AI on the phone, and call data
The home page sells an AI phone agent (CSR) that answers calls 24/7. None of the pages read say whether callers are told that they are speaking to an AI. The home page says Validation checks call transcripts, while the privacy policy says "we do not collect ... personal communications"; the policy may refer to the shop's own users, but the pages do not explain the difference.
Software with a service attached
The home page says the team spends weeks in each customer's shop and stays "until everything works". The product is software, but setup depends on the founders' time, which limits how fast a team of 4 can add customers.
Competition and dependence
Like Dayjob (AI scheduling for skip-hire trucks) and Tutti (an assistant for tradespeople) on this site, Fleety sells AI scheduling to trades, but it works inside the shop's FSM software, and the launch post and privacy policy describe only the ServiceTitan integration, so changes to that API affect it directly. No page read names the AI model provider it uses.
Sources
The grade next to each source is the best grade that the source can support. "Read in full" means that the text of the page was downloaded and the numbers were checked in it.
- C Y Combinator company page: FleetyRead in full (the pipeline's download of 6 November 2026, page data). Source for founding year, team size, founders, background, batch and the problem statement.
- C Launch YC, 31 October 2026: Fleety, the AI dispatcher for plumbing and HVAC companiesRead in full. Founders' launch post. Source for how the product works and the customer results.
- C Fleety home page, read 6 November 2026Read in full. Source for the products, integrations, named customers, setup work and the absence of prices.
- C Fleety SMS Consent & Opt-In Policy, last updated 3 May 2026Read in full. Source for the legal entity and the spoken consent script.
- C Fleety Terms of Service, last updated 3 May 2026Read in full. Source for the legal entity and the oldest dated page.
- C Fleety Privacy PolicyRead in full. Source for the ServiceTitan integration and the data statements.
- C Database of failed startups, local exportLocal export. AI-written summaries, not independently verified. Source for the failed predecessors.
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