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AI receptionist for calls, texts and chats · USA

NewOaks AI: Revenue, team and how it was built

Small teamB2BCustomer support

NewOaks AI (AI receptionist for calls, texts and chats, USA): More than US$12.8K a month reported, December 2023. Evidence grade D: reported, not verified. Team: 3 people listed as makers on Product Hunt, founder and CEO Ray Luan; headcount not published. Launched April 2023; still running.Added 6 November 2026

Outcome
More than US$12.8K a month reported, December 2023
Evidence
D reported, not verified
Launch
April 2023
Status
Still running
Team
3 people listed as makers on Product Hunt, founder and CEO Ray Luan; headcount not published
Outside funding
No outside funding found in the sources
Main channel
Not stated
Reported, not verified

What is not verified

The headline figure, more than 50,000 złoty of monthly recurring revenue, rests on one sentence in the Akademia SaaS newsletter of 28 December 2023 by Bogusz Pękalski, which does not give its source. Latka's US$240,000 a year for January 2024 names only "YouTube" as its source, and the video was not found. The two do not agree (about US$12,824 against US$20,000 a month). No founder post, payment-processor profile or filing was found. A reader could look for the YouTube interview Latka cites, a TrustMRR or Stripe-verified profile, or a later founder statement. The headline number is grade D: one claim or one estimate, with no second source. Aiolum shows it because the story is useful, and marks it so that it is not mistaken for a verified figure.

NewOaks AI is an AI receptionist, a program that answers a business's calls and messages instead of a person at the front desk. The customer uploads files or a website link, and the program uses a large language model, an AI model trained on very large amounts of text that writes answers, to reply on the phone, by SMS, in a web chat and in messaging apps, and to book appointments into the owner's calendar. Latka lists Ray Luan as its founder and CEO, in Irvine, California.

The domain was registered on 23 April 2023. In November 2023 the site sold a chatbot builder for realtors from US$19 a month. On 28 December 2023 the Polish newsletter Akademia SaaS by Bogusz Pękalski reported that NewOaks AI had passed 50,000 złoty of MRR (monthly recurring revenue, the subscription income of one month), about US$12,824 at the Polish central bank's rate of that day. Latka recorded an annual revenue of US$240,000 in January 2024 and cites a YouTube video as its source.

Both figures are reports by third parties, and they do not agree: the Latka figure is about 1.6 times the newsletter figure. Neither source says where its number came from in detail, and no payment-processor profile was found, so the story is grade D.

NewOaks AI: More than US$12.8K a month reported, December 2023. AI receptionist for calls, texts and chats, USA, team of 2 to 10, evidence grade D.
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01

How much revenue does NewOaks AI make?

Each row shows the evidence grade and the source numbers from the list at the end of this page. The grades are explained in How Aiolum verifies.

A chatbot builder from 2023 that became an AI receptionist; the revenue rests on a newsletter report and a Latka entry that do not agree
FactValueGradeHow we knowSources
Monthly recurring revenue, 28 December 2023more than 50,000 złotyDAkademia SaaS newsletter by Bogusz Pękalski, 28 December 2023: "NewOaks AI - Aplikacja do budowy chatbotów np. zarządzających zapisami na spotkania/wizyty przekroczyła 50 tys. zł MRR" (translation: an app for building chatbots, for example ones that manage bookings for meetings or visits, passed 50 thousand złoty of MRR). The newsletter does not say where the figure came from.[1]
The same figure in US dollarsabout US$12,824 a month, about US$153,886 a yearcalcCalculated: 50,000 złoty divided by 3.8990 złoty per US dollar, the National Bank of Poland mid rate of 28 December 2023 (table 250/A/NBP/2023), then times 12.[1, 8]
Annual revenue, January 2024US$240,000DLatka, page updated 10 August 2026, names YouTube as the source of this reading. The video itself was not found or watched.[2]
Gap between the two figuresLatka's figure is about 1.56 times the newsletter'scalcCalculated: US$240,000 / 12 = US$20,000 a month, against about US$12,824 a month. The two reports are one month apart.[1, 2]
Customers, per Latka85DLatka's page, no date or source given for this number.[2]
FounderRay Luan, founder and CEOCLatka names him as founder and CEO; Product Hunt lists "Ray luan" among the makers, with the headline "CEO of EZsite/TopSalesAgent". The 2023 site gave a support address with the name luanxr2000.[2, 6, 5]
Team3 people listed as makers on Product HuntCThe makers page lists Ray Luan, a customer manager and a third person with a go-to-market headline. No source gives a headcount.[6]
Domain registered23 April 2023CRegistry record of whois.nic.ai, read 6 November 2026, registrar NameCheap. Latka says the company was founded in 2023.[7, 2]
Product in November 2023chatbot builder for realtors, from US$19 a monthCInternet Archive copy of 18 November 2023: "NewOaks is an AI chatbot builder for Realtors", default model gpt-3.5-turbo with gpt-4 on higher plans, data on Microsoft Azure in us-east, and a comparison table against Chatbase and Intercom Fin.[5]
Product Hunt launches29 March 2024 and 17 December 2024CDates read in the launches page data. The listing shows 4 reviews and 1K followers.[6]
Product in November 2026AI receptionist for phone, SMS, web chat, WhatsApp, Instagram, Messenger and emailCHome page, read 6 November 2026. It compares its US$24 a month for 300 minutes with Smith.ai, Goodcall and Rosie.[3]
Models offeredOpenAI, Anthropic, Google and DeepSeek models; GPT-Realtime for voiceCPricing page, 6 November 2026. Professional plans can bring their own API key.[4]
Time from domain registration to the December 2023 figure8 monthscalcCalculated: April 2023 to December 2023.[7, 1]

How to read this table: a grade D value is a single report by a third party that this page could not check. A grade C value was read on the company's own pages, in the domain registry or on Product Hunt. A grade A value is an official exchange rate. An "X" value was computed on this page.

NewOaks AI prices read on the company's pricing page on 6 November 2026 (grade C)
PlanPer month, billed yearly (US$)Per month, billed monthly (US$)Limit
Free001 chatbot, 100 message credits a month
Essential192 chatbots, 2,000 message credits, 20 voice minutes
Professional9910 chatbots, 10,000 message credits, 5 team members
Enterprise29920 chatbots, 40,000 message credits, 10 team members
White Label398unlimited chatbots, 100 sub-account seats

The page shows monthly prices and says yearly billing is 20% off; it does not print the yearly amounts, so that column is empty. A Black Friday offer of 25% off for the first 3 months was running when the page was read. Voice minutes are sold as add-ons: phone calls at US$24 a month for 300 minutes of GPT-Realtime Mini, and one-time packs of US$19 for 90 minutes or US$89 for 450 minutes. Missed Call Text Back costs US$19.99 a month.

02

When did NewOaks AI launch, and how did it grow?

From a domain registered in April 2023 to an AI receptionist sold on price, as far as the downloaded sources show. Each entry carries its grade.

  1. 23 April 2023CThe domain newoaks.ai is registered. [7]
  2. 18 November 2023CThe site sells a chatbot builder for realtors trained on the customer's files and website, with SMS replies, from US$19 a month. [5]
  3. 28 December 2023DThe Akademia SaaS newsletter reports that NewOaks AI passed 50,000 złoty of MRR, about US$12,824. [1, 8]
  4. January 2024DLatka records US$240,000 of annual revenue, from a YouTube source. [2]
  5. 29 March 2024CFirst Product Hunt launch, as "Auto Reply Missed Calls by Custom ChatGPT". [6]
  6. 17 December 2024CSecond Product Hunt launch, for the NewOaks AI Phone Agent. [6]
  7. 6 November 2026CThe site sells an AI receptionist for calls, texts and chats, with paid plans from US$19 to US$398 a month. [3, 4]
03

Why did NewOaks AI work?

Four causes, in the order they mattered. Each one is a reusable lesson.

01

A known product at a lower price

In 2023 the home page put NewOaks next to Chatbase and Intercom Fin in a table: the same US$19 starting price as Chatbase, with SMS and CRM integration added. In 2026 the home page does the same with AI receptionists, showing US$24 a month against US$49 to US$95 for three competitors.

02

One agent, many channels

The customer trains one agent once, and the same agent answers the phone, SMS, web chat, messaging apps and email. Each new channel is a reason for an existing customer to move up a plan or buy an add-on.

03

Booking is the paid outcome

The agent checks the owner's calendar and books the visit. For a realtor, a salon or a clinic front desk, a booked appointment is easier to value than an answered question.

04

Agencies as resellers

The White Label plan, at US$398 a month on the pricing page, lets an agency sell the agent under its own name to up to 100 sub-accounts. It is software that others resell, not a done-for-you service sold by NewOaks.

How it was built

These details come from the company's own pages, current and archived. They are grade C. [5, 3, 4]

  • In November 2023 the chatbot ran on gpt-3.5-turbo by default, with gpt-4 on the Standard and Unlimited plans, and customer documents were stored on Microsoft Azure servers in us-east.
  • Customers upload PDF, TXT and DOC files, paste text or give a website link to be read; the archived FAQ says about 95 languages are supported.
  • In 2026 the plans offer models from OpenAI, Anthropic, Google and DeepSeek, and voice runs on OpenAI's GPT-Realtime and GPT-Realtime Mini.
  • Phone numbers come through Twilio or Google Voice integrations; calendars through Google Calendar, Outlook, Calendly and GoHighLevel.
  • An embed script or iframe puts the chat bubble on the customer's site, and an API lets developers call the agent from elsewhere.
  • A mobile app lets the owner take over a conversation and hand it back to the AI.

Tools named in the sources

Each one opens its page in the Tools tab, with every story that uses it.

04

Who tried this before NewOaks AI, and why did they fail?

Four companies in our database of failed startups tried to answer customers or handle a business's front-desk work with software or remote staff, before large language models. The values below are from that database and are not independently verified.

Died 2013 to 2016Burned US$550K

Answerly

The promise

FAQ chatbots on company websites that deflect support tickets.

Why it died

Language processing of the time could not handle real customer questions, and Zendesk and Intercom held the market.

Product/Tech Failure
Died 2019 to 2024Burned US$18M

Vanti

The promise

AI conversations that sell to shoppers on brands' sites.

Why it died

Shoppers did not want to buy by chat, and high customer acquisition cost and integration work ruined the unit economics.

No Market Need
Died 2011 to 2015Burned US$5.5M

Zirtual

The promise

Remote human assistants for email and scheduling of busy owners.

Why it died

It employed a large staff of assistants without control of cash flow and ran out of money during expansion.

Ran Out of Cash
Died 2011 to 2017Burned US$2M

VocalIQ

The promise

Voice interfaces that understand context in a conversation.

Why it died

Apple, Google and Amazon built their own voice assistants; Apple bought it.

Competition

The failed startups come from our database of 1,749 dead startups, retold here in our own words. Its entries are AI-assisted summaries of public sources, so these cards carry no evidence grade.

What changed

Answerly and VocalIQ had to build their own language understanding, and it was not good enough. Zirtual used people, so every customer added payroll. NewOaks rents the language and voice models from OpenAI, Anthropic, Google and DeepSeek, so a small team pays per message or per minute instead of building models or hiring staff.

Vanti tried to change how shoppers buy. NewOaks does a job that small businesses already pay a person or an answering service for: answer the phone, reply to the text, book the visit. That makes the price comparison simple, and the home page is built around it.

05

Can one person copy NewOaks AI now?

Yes, but the field is crowded.

The parts are rented: a language model, a realtime voice model, a phone number provider and calendar integrations. One technical founder can assemble them. The hard part is being found among dozens of AI receptionists and chatbot builders that sell the same thing.

Where it is still open: Front desks in trades where calls are missed after hours: home services, clinics' non-medical bookings, property management, local repair shops, in languages the large players do not market to.

  1. 1Pick one trade with a front desk and a booking calendar (realtors in NewOaks' first version) and train the agent on its typical questions.
  2. 2Start with text channels, then add missed-call text-back and voice as add-ons that existing customers buy.
  3. 3Publish a price comparison with the known competitors and undercut them.
  4. 4Offer a white-label plan so agencies resell the product for you.

What could go wrong for NewOaks AI?

The risks are the mirror image of the causes above.

What is not verified

The headline figure, more than 50,000 złoty of monthly recurring revenue, rests on one sentence in the Akademia SaaS newsletter of 28 December 2023 by Bogusz Pękalski, which does not give its source. Latka's US$240,000 a year for January 2024 names only "YouTube" as its source, and the video was not found. The two do not agree (about US$12,824 against US$20,000 a month). No founder post, payment-processor profile or filing was found. A reader could look for the YouTube interview Latka cites, a TrustMRR or Stripe-verified profile, or a later founder statement.

Team size and funding

No source gives a headcount. Product Hunt lists 3 makers, and Latka lists only the founder. No source mentions outside funding, so "Bootstrapped" here means that none was found, not that a source confirms it.

Does the caller know it is an AI?

The home page sells a "Human-like GPT Real-Time Voice" that picks up "with a natural, real-time voice". The pages read do not say whether the agent tells callers that it is an AI; some US states and the EU AI Act have disclosure rules for AI that talks to people, and the customer business would carry that duty.

Unsourced trust line and messaging-app channels

The home page says "Trusted by founders and business owners." with no names or logos next to it. The agent also replies on WhatsApp, Instagram and Messenger; the pages read do not say whether these run through the platforms' official business interfaces.

Competition and other products of the owner

NewOaks competes with chatbot builders such as Chatbase and AI receptionists such as Aeva AI, both stories on this site, and its own page names Smith.ai, Goodcall and Rosie. The founder's Product Hunt headline names two other products, EZsite and TopSalesAgent, which this page did not review.

Dependence on model providers

Every answer and every voice minute is bought from model providers: the pricing page lists OpenAI, Anthropic, Google and DeepSeek models and OpenAI's GPT-Realtime for voice, and the 2023 FAQ ran on gpt-3.5-turbo with data on Microsoft Azure. A price change at OpenAI for realtime voice would move NewOaks' main cost directly.

Sources

The grade next to each source is the best grade that the source can support. "Read in full" means that the text of the page was downloaded and the numbers were checked in it.

  1. D Akademia SaaS newsletter by Bogusz Pękalski, 28 December 2023: 🚀 7 mikro SaaSów + przychody (od 9 tys. MRR do 175 tys. MRR)
    Read in full, in Polish. One sentence on NewOaks AI; source for the 50,000 złoty MRR figure.
  2. D Latka company page: NewOaks AI revenue
    Read in full. Source for the US$240,000 annual revenue of January 2024 (cited to YouTube), the 85 customers, the founder and the founding year.
  3. C NewOaks AI home page, read 6 November 2026
    Read in full. Source for the current product, channels and the competitor price comparison.
  4. C NewOaks AI pricing page, read 6 November 2026
    Read in full. Source for the plans, add-ons and the models offered.
  5. C Internet Archive copy of the NewOaks AI home page, 18 November 2023
    Read in full. Source for the 2023 product, price, models and hosting.
  6. C Product Hunt: NewOaks AI makers and launches
    Read the makers list and the launch dates in the launches page.
  7. C Registry record for newoaks.ai at whois.nic.ai, read 6 November 2026
    Queried the .ai registry's whois server. Source for the domain creation date and registrar.
  8. A National Bank of Poland, table A mid rate for USD, 28 December 2023
    Read in full. 3.8990 złoty per US dollar, used to convert the newsletter figure.
  9. C Database of failed startups, local export
    Local export. AI-written summaries, not independently verified. Source for the failed predecessors.

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